The most common mistake made while trying to login to an account is selecting an incorrect server.
The Interbank FX Trader 4 trading platform has 6 choices for live accounts and 2 choices for demo accounts.
You can verify your server choice on the login screen. To see the login screen go to FILE, then to LOGIN. The third field on the login screen is where the server is entered; make sure you have chosen the correct server. If you are not sure which server to chose, we are happy to help, just give us a call.
The second most common reason for not being able to login to your account is using an incorrect password. It is important to note the password for your trading account is NOT the same as the password you created for your My Interbank FX online account.
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**Trading in the off-exchange retail foreign currency market is one of the riskiest forms of investment available. Our complete risk disclaimer can be found here: http://www.ibfx.com/Legal/RiskWarning.aspx