Interbank FX offers trading support via phone or live chat. If you're experiencing problems with your trades, or would like to place an order via phone or live chat, simply click on Live Chat or Phone.
Contact an Interbank FX client services representative via phone or live chat:
• When access to the internet is not available
• If you fail to receive a confirmation for an order
• When you experience internet failure or failure to connect to the Interbank FX server
• When experiencing any problems in general
You may also receive support from an Interbank FX client services representative via email. However, if your issue requires immediate attention please use the phone or live chat options so that we can assist you as quickly as possible. Placing, modifying or closing a trade is not permitted by email.
**Trading in the off-exchange retail foreign currency market is one of the riskiest forms of investment available. Our complete risk disclaimer can be found here: http://www.ibfx.com/Legal/RiskWarning.aspx